Pen nib - warranty replacement of defective items

Dear customers

It has come to our attention that the recent release of the Pen nib included some defective stock that do not meet our quality standards. Defects include poor ink flow and obvious scratchiness. If you suspect you received an inferior product during the period stated below, please contact us to arrange a replacement.

We are working to improve our quality control in the future and apologise for any inconvenience caused. We appreciate your cooperation and continued support.


〈Product details〉
Product name: Pen nib
Purchase period: 26 April - 30 May 2022

〈Contact us〉
Enquiry form
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