Order terms and conditions

Colour

• White, white-based and very pale colours cannot be reproduced due to the nature of our inks.
• We use Bank Paper for colour matching. Colour appearance and feathering may vary depending on paper quality.

Digital colour representation

• Colour discrepancies may occur due to individual device, monitor and/or browser settings. To preview actual colours, please select the colour swatch option.

Shipping

• Your ink or colour swatches will typically ship in 3 business days from order confirmation. If you have any questions, please don’t hesitate to contact us.
• Please note that shipping may take longer during busy periods.

Order

• Returns and exchanges are not accepted on order-made inks.
• The maximum order quantity is 10 bottles. Please contact us via our enquiry form if you would like to order more.

Colour swatch sheet

• The shipping charge includes the shipping of bottled ink.
• For combined orders of Inkstand Post and stock items, all items will ship together with your bottled ink. If you wish to receive stock items without delay, please place a separate order.
• Scan the QR code provided on the sheet to order your colour online.