We are hiring



Position
Customer service/Retail sales
Positions available: 1-2

Employment type
Contract employee (permanent)

Hourly pay rate starting from ¥1,185 (+ 5% increase on weekends)

Hours of work
10am-7pm (8 hours with 1 hour break)
Some flexibility is available eg. 10am-6pm

Work days
Minimum 2 days per week (must be available at least one weekend day)

Holidays
Fixed roster
Paid annual leave (after 6 months of employment)

Eligibility
・Previous experience in retail or customer service is preferred
・Ability to communicate in English will be looked upon favourably
・We welcome applications from students

Entitlements
・Travel allowance (up to ¥1,300 per day/¥30,000 for teikiken commuter pass)
・Pay increase (reviewed twice a year)
・Social insurance (for employees working 30 hours or more per week)
・Unemployment insurance (for employees working 20 hours or more per week)
・Maternity and parental leave

About the role
You will be joining the largest team at Kakimori. As the face of the brand, you will be the main point of contact for our customers (excluding wholesale), ensuring a positive interaction at all times. You will provide customer service through multiple channels, including retail, online store, social media and email. In addition, daily retail and online store operations include maintaining the shop floor, replenishing stock, producing special orders, dispatching orders, and more. As a close-knit team, we aim to create a memorable experience at every stage of customer engagement. You will play a key role in the success of our brand by building customer rapport and loyalty, growing our customer community, and ultimately contributing to sales growth.

Location
1-6-2 Misuji, Taito-ku, Tokyo

Selection process
Application screening → Interview → Job offer (with a 2-month probationary period)

How to apply
① Please send your application including the following information, using any format you prefer — you can use a template or design your own. (We don’t require the application to be handwritten.)
・Name
・Email address
・Phone number
・Address (city/town are sufficient)
・Age
・Highest qualification
・Employment history
・Reason for applying
・Please tell us about yourself

② Submitting your application
Please email your PDF application to:
Attention: Takuma Hirose
Human Resources, Hotaka Co. Ltd
t.hirose@kakimori.com

Alternatively, please post your application to:
Attention: Takuma Hirose
Human Resources, Hotaka Co. Ltd
2F Kobayashi Building, 1-6-2 Misuji, Taito-ku, Tokyo 111-0055

③ Closing date
Applications will be reviewed as they are received. We will notify you of the outcome of your application within one week of submission.

・Your personal information will only be used for recruitment purposes.
・The selection process may change without notice.
・We do not accept enquiries regarding unsuccessful applications. Thank you for your understanding.
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